At Elevate Me, we may collect, transmit, and store the information you share on our platform. This data enables us to provide essential platform functions, fulfill your requests, enhance service quality, personalize your experience, and analyze platform usage. We use this information to communicate with you, provide customer support, offer tailored services, and ensure platform security. While we may not always retain this data, it is temporarily stored for processing purposes.

Account Information: When you create an ccount on Elevate Me, we store details like your name, profession, email address, zip code, and additional information like gender or phone number. Your preferences are used to personalize your experience, and some account information can be modified in your account settings. 

On Elevate Me, your contributions, account profile, and certain activities are visible to all users. This includes reviews, ratings, photos (when applicable), and various interactions. Your public information includes your first name, last initial and location. While some activities can be adjusted in your settings, most content is public.

On Elevate Me, by signing up or using specific features, you may receive messages from other users, businesses, and Elevate Me. While some messaging preferences are adjustable in your account settings, certain essential, transactional, or legal messages from Elevate Me cannot be opted out of. For instance, if you make a reservation or request a password resett, we may send related messages, including automated EMAIL or SMS texts. Elevate Me may track your response actions to these messages and share this information with relevant parties. Conversations exchanged on the platform may be stored for processing. If you represent a business on Elevate Me, we may contact you using the information available or provided, and these communications might be monitored and recorded for quality assurance purposes.

Transactions: When you make a transaction on Elevate Me, like a subscribtion or tip, we collect and store the information you provide, including your name, phone number, address, email, and payment details. This data is used to process your transaction, send transaction-related communications, and support future transactions. Elevate Me may share this information with third parties and receive similar data from them for these purposes. Sensitive payment information, such as credit card numbers, is encrypted using industry-standard technology. 

Activity: Elevate Me records your activity, inlcuding your location when using our platform, your location might be tracked, including in the background, if enabled. You can control location data use through your device or browser settings.

Professional Information: If you are a service professional on Elevate Me, we may gather and show details related to your professional engagements. This could include your name, which might incorporate your own name, and a publicly available business address where users can find you to get service. Additionally, we collect and display information about your professional background that you opt to share with us, such as details about your licenses, certifications, professional history, or specialties.

DATA RETENTION AND ACCOUNT TERMINATION
You can close your Elevate Me account by sending us a request under Contact Us. We will hide specific public posts from view or unlink them from your account profile, but we may keep your information for the purposes permitted under this Privacy Policy, unless legally restricted. For instance, we might retain data to prevent, investigate, or identify potential misconduct related to Elevate Me or to fulfill legal requirements. Backup systems may also store residual copies of your personal information. Please be aware that businesses cannot delete their business pages, ratings, or reviews by closing their accounts."

Children: Our platform is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are aware of a child under the age of 13 using our experience kindly submit a commnication under Contact Us.

SECURITY

Elevate Me employs multiple safeguards to secure the personal information provided to us, both during transmission and upon receipt. However, no internet or mobile device transmission, or electronic storage method, is entirely foolproof. While we endeavor to use commercially acceptable methods to safeguard your personal information, we cannot ensure its absolute security."

Changes to this Policy: We may update this Privacy Policy from time to time. If we make material changes to the policy, we will notify you by email or by posting a notice on the platform.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at elevatemebeyond@gmail.com or send us a communcation under Contact Us.